August 5th - Production Maintenance

Scheduled Maintenance Report for Bakkt

Completed

The scheduled maintenance has been completed.
Posted Aug 05, 2025 - 02:55 EDT

Verifying

Verification is currently underway for the maintenance items.
Posted Aug 05, 2025 - 02:46 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 05, 2025 - 02:00 EDT

Update

Hi All,

This is a follow-up to our previous communication about the scheduled maintenance.

The planned database upgrade has been postponed. We will proceed with normal maintenance as scheduled. During this time, you may experience a slight drop in market data connectivity.

Thank you for your understanding.
Posted Jul 31, 2025 - 11:11 EDT

Update

Hi All

We will be performing an essential database upgrade during the maintenance window.

During this period, the Bakkt application will be inaccessible for Account opening, trading, Coin transfer functions and market data feed. We apologize for any inconvenience this essential maintenance may cause.

We will send a follow-up notification once the upgrade is complete and all services are fully restored.

Thanks
Bakkt
Posted Jul 21, 2025 - 11:45 EDT

Scheduled

Placeholder for Monthly Maintenance Window.
Posted Jul 16, 2025 - 11:55 EDT
This scheduled maintenance affected: Bakkt Crypto Trading (Account Opening, Batch Allocations, Gift Allocations, Coin Deposits, Coin Withdrawals, EOD Files, Order Entry - API, Order Entry - FIX, Market Data).